MetaTrader 5 Help

Working with the Virtual Platform

Working with the Virtual Platform

The rented virtual server status can also be easily monitored from the trading platform. The context menu of the server in the Navigator window allows you to:

View the virtual server data

Watch video: How to control resources and manage subscriptions

Watch video: How to control resources and manage subscriptions

Watch the video to learn how to analyze the virtual hosting resources report and how to control your subscriptions.

Details #

To view the virtual server data, click "Details Details in its context menu. The information is presented in several tabs.



The following information is displayed here:

  • Hosting server name and your virtual platform ID.
  • Ping in milliseconds displaying the network delay between the virtual server and the trade server of your broker.
  • Virtual server status: started, stopped. Here you can also enable/disable the virtual server and cancel the rent.
  • The payment plan selected when registering the server.
  • The date of registration, the account for which the virtual platform is registered, and the current balance of the account.
  • Last synchronization date and its type. Here you can also perform immediate synchronization of the current platform environment.

CPU, RAM and Hard Disk #

Graphs visualize CPU, RAM and hard disk usage. Make sure that your program does not consume too many resources.

CPU, Ram and hard disk usage graph

Virtual Platform Logs #

You can view the virtual platform journal to control its operation.

Requesting the Journal from the virtual platform

In the newly opened log window, you can set a piece of text the journal entries are to be filtered by and a desired interval. After that, click Request to download the found logs. Here you can also select the journal type:

  • Terminal — logs about all events taking place in the platform including trade operations.
  • Experts — information about the Expert Advisor and indicator operation.

Viewing Journal logs

The virtual platform logs are updated during each request and saved to [platform data folder]\logs\hosting.*.terminal\.

If a user requests too many records, only part of the first logs for the specified period are downloaded. This prevents performance degradation resulting from large logs. If you want to download further logs, you do not need to change the request period. Simply select the last line in the log viewer window and press PgDn.

Stopping the Server #

Stopping the server means the temporary shutdown of the virtual platform. This action is similar to closing the platform on your computer. It is performed using the "Stop the server Stop Server" command in the server context menu in the Navigator window.

To launch the platform, execute the "Start Server Start Server" command.

Canceling Hosting #

Hosting cancellation means the virtual server is no longer provided and the virtual platform is completely deleted.

  • During cancellation, the virtual hosting is completely deleted with all data transferred to it during the migration.
  • No refund is made in case of hosting cancellation. The rental payment can be returned only within 24 hours after the virtual server has been registered.

To cancel hosting, click "Cancel hosting Cancel Hosting" in the server context menu in the Navigator window.

Moving Hosting to Another Trading Account #

Virtual hosting is rented for a specific trading account, but it can be moved at any time. Open the "Hosting" section in your profile at

Find the required subscription, click on the gear button and select "Move". Then specify a new trading account (login) and a new server (broker) if necessary, then click "Move".

Moving hosting to another trading account

Open the trading platform and connect to the account, to which the hosting has been moved. Using the account context menu in the Navigator window, start the server and migrate your trading environment.